For the software token, you must enter the PIN into the app to retrieve a valid passcode and you only enter the numbers returned in the Passcode field. What’s the difference between the RSA key fob token and the software version?īoth perform the same function but with the key fob, you must enter both the PIN and the numbers displayed on the fob into the Passcode field without any spaces.Yes, if you are using the Citrix Workspace app, make sure the printer is setup as the default printer prior to launching your Citrix session. For example, to allow full access so that you can move files between the remote desktop and the local PC every time, select “Read & Write” and check “Don’t ask again”. This setting dictates what access Citrix has to files on the computer you are using for remote access. Whenever I launch an app, it asks me “How do I want to access files from this application?” What option do I select?.
Download the latest client from the links on the first remote access page and re-install. What should I do?Įither you do not have Citrix Workspace app installed or the file association with it is no longer active. When I click the icon for the desktop or app that I want to launch, it downloads an.
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